Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services, catering, and website (the "Website") provided by Ness' Dreams ("we," "us," or "our"). By accessing or using our Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Acceptance of Terms

By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our Website or services.

2. User Eligibility

To use our Website or book our services, you must be at least **18 years old** or have the legal capacity to enter into a binding agreement.

3. Services Provided

We provide professional food and catering services, including:

  • Hot dog catering for private and corporate events.
  • On-site food carts, food trucks, and ice cream stands for festivals, job sites, and public gatherings.
  • A rotating menu of specialty and novelty hot dogs.
  • Bulk ordering, platters, and a selection of drinks for teams and businesses.

By accessing the Website, you agree to use these services in accordance with these Terms.

4. Account Registration and Inquiries

You may be required to provide personal information to access certain features, such as submitting a catering request, placing a pre-order, or joining our "Dream Team" newsletter. You agree to provide accurate, current, and complete information and are responsible for any communications related to the information you provide.

5. User Obligations and Restrictions

When using our Website and services, you agree to:

  • Use the Website and services for lawful and respectful purposes.
  • Provide accurate information for all catering requests, bookings, and orders.
  • Not disrupt or interfere with the Website, services, or other customers.
  • Not violate any applicable laws, regulations, or third-party rights.

6. Service Fees, Deposits, and Payment Terms

6.1 Catering and Event Bookings

  • Pricing for catering services will be provided in a written quote or proposal following your inquiry.
  • A **non-refundable deposit** is required to secure your booking date and services. The deposit amount and payment schedule will be outlined in your quote.
  • The final balance is due on or before the date of the event, as specified in your agreement.

6.2 On-Site & Pre-Orders

  • Payment for all food and beverages purchased at our food cart, truck, or ice cream stand is due at the time of purchase.
  • Payment for pre-orders or platters must be completed online at the time of ordering.
  • All payments are processed securely through our designated platforms.

7. Service Limitations and Scheduling

7.1 Service Area

  • Our primary service area is **Lexington, South Carolina**, and the surrounding regions.
  • A travel fee may apply for events or services requested outside of our standard service radius. This will be clearly stated in your quote.

7.2 Scheduling and Cancellation Policy

  • All catering services are scheduled based on availability.
  • For Catering Events: Cancellations must be made at least **14 days in advance** for a refund of any payments made, excluding the non-refundable deposit. Cancellations made with less than 14 days' notice are not eligible for a refund.
  • For Pre-Orders & Platters: Cancellations must be made at least **24 hours in advance** of the scheduled pickup time for a full refund.

8. Content Ownership

All content on this Website—including text, graphics, food photography, logos, and written material—is the property of Ness' Dreams or its licensors and is protected by copyright and intellectual property laws. You may not reuse or distribute our content for commercial purposes without our express written permission.

9. Third-Party Links

Our Website may contain links to third-party websites or services (e.g., social media pages, payment processors). We are not responsible for the content or privacy practices of these third parties and encourage you to review their terms and policies.

10. Privacy Policy

Your use of our Website and services is also governed by our **Privacy Policy**, which explains how we collect, use, and protect your information.

11. Termination

We reserve the right to suspend or terminate your access to our services if we believe you have violated these Terms or acted in a manner that is harmful to our business, staff, or other customers.

12. Limitation of Liability

To the fullest extent permitted by law, Ness' Dreams will not be liable for any indirect or consequential damages resulting from your use of, or inability to use, our Website or services. Our total liability for any service-related claim is limited to the total cost paid for that specific service. It is the client's responsibility to inform us of any food allergies or dietary restrictions in writing prior to an event.

13. Service Quality and Satisfaction

We are committed to providing high-quality food and excellent service. If you are not satisfied with any aspect of our service, please bring it to our attention immediately so we can address the issue. Services and food items are provided "as is" without warranties of any kind beyond our commitment to quality at the time of service.

14. Indemnification

You agree to indemnify and hold harmless Ness' Dreams, its owner, employees, and affiliates from any claims or liabilities arising out of your use of the Website, your event, or your violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of **South Carolina**. Any legal proceedings related to these Terms shall take place in the courts of **Lexington County, South Carolina**.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and the updated Terms will be effective as of the "Last Updated" date. Your continued use of the Website or our services after updates constitutes your acceptance of the new Terms.

17. Contact Us

If you have any questions about these Terms, please contact us:

Ness' Dreams
Attn: Miss Jackie
Location: 3500 Augusta Road, West Columbia, SC 29170
Phone: (803) 715-3969
Email: [email protected]

Or via the contact form on our Website.